1. About this privacy policy

This Privacy Policy explains how ParaMD Australia Information manages personal information when people visit this independent informational and promotional website. The site is not the manufacturer or seller of ParaMD and does not process product payments. The policy is intended to provide a clear description of the information-handling practices used on this website. Australian privacy obligations depend on the circumstances and whether an organisation is an APP entity under the Privacy Act 1988 (Cth). Regardless of whether every provision applies to a particular demonstration deployment, this site is designed around transparency and data minimisation.

2. Information we collect

We may collect information that you choose to provide through the contact form, including your name, email address, telephone number and the content of your message. We may also receive basic technical information generated when a website is accessed, such as IP address, browser type, device type, referring page, date and time of access, and security or diagnostic information. The website does not ask for payment-card numbers, health records, Medicare details or government identifiers. Please do not include sensitive health information in the contact form.

3. How information is collected and held

Information may be collected directly from you when you submit a form or contact the site operator. Essential browser storage may also be used to remember cookie choices and support security or website functionality. Optional analytics and marketing storage is disabled by default in this build and is enabled only after consent through the cookie controls. Information is held only for as long as reasonably needed for the purpose for which it was collected, including responding to an enquiry, maintaining site security, meeting legal requirements or resolving a complaint.

4. Purposes of use and disclosure

Personal information may be used to respond to enquiries, operate and secure the website, maintain records of consent, understand technical problems and comply with legal obligations. We do not sell contact-form information as a customer list. If a visitor follows an external affiliate link, the visitor leaves this website and the receiving seller or platform applies its own privacy practices. We may disclose information to service providers only where reasonably necessary to operate the website, protect legal rights or comply with a lawful request.

5. Cookies, analytics and advertising

The site uses essential storage for functions such as remembering cookie preferences. The consent interface also provides separate controls for analytics and marketing storage. This demonstration build does not contain live Google Analytics or Google Ads measurement IDs. If analytics, advertising or conversion tools are added in a deployed version, this policy and the Cookie Policy must be updated before those tools are used, and consent settings must accurately reflect the actual implementation.

6. Access, correction and complaints

You may contact us to ask what personal information we hold about you, request correction of information that is inaccurate, or raise a privacy concern. We may need to take reasonable steps to verify identity before providing access or making a correction. A privacy complaint should identify the issue and provide enough information for us to investigate. We will acknowledge and assess complaints within a reasonable period and explain the outcome where appropriate. If an Australian privacy law complaint cannot be resolved directly, individuals may be able to contact the Office of the Australian Information Commissioner (OAIC), depending on the circumstances.

7. Overseas disclosure and third-party websites

The internet services used to host or secure a website may involve infrastructure outside Australia. Where a deployed version uses service providers that store or process personal information overseas, the relevant countries or likely locations should be identified where practicable and the privacy documentation should be updated. External seller, research and affiliate links are separate websites. We do not control their security, cookies or privacy practices, and visitors should review the policies on those sites before providing personal information.

8. Security, children and retention

Reasonable technical and organisational measures should be used to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure. No internet system is completely secure. This website is directed to adults and is not designed to knowingly collect personal information from children. Enquiry records should be deleted or de-identified when they are no longer required for the purpose for which they were collected, subject to lawful retention requirements.

9. Changes and contact

This policy may be updated when website practices, technology or legal requirements change. The current version is identified by the “Last updated” date above. Privacy enquiries can be sent through the Contact page, by email at [email protected], or by telephone on +61 2 5550 1842.